About Lalou

 

High Quality

We are committed to offering high quality products at a low price point

Custom Logo & Design

By adding custom tags to your products, you can add a professional touch while increasing brand awareness.We can add your brand to customized products.

Experience

You can trust our expertise. Lalou started in 1985 at the Grand Bazaar in Istanbul and has been operating in the USA since 2005

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Success

Why buy Lalou?

It is not just about the quality that our products provide, but when you purchase Lalou brand jewelry you can rest assured that you are supporting a company that holds its self to the highest standards. Our Employees are all paid a competitive salary and work in a safe, ethical and relaxed environment.  As a company we donate a percentage of our profits to veteran and breast cancer charities.  When you wear our jewelry, you can be confident that not only are you wearing high quality designer jewelry, but that you are helping support a company that is making a difference in people’s life.

Together we succeed!

The Lalou collections jewelry and accessories are all made from Zamak. Zamak is a mixed alloy of Copper/Magnesium/Zinc/Aluminum which has also been dipped in silver.

As Zamak has higher Aluminum levels than any other alloy, it makes all our jewelry exceptionally solid and firm with years of enjoyable wear.

All our jewelry is hypoallergenic and has been designed for sensitive skins.

Our success is directly connected to your business’ success! That is why we provide high quality affordable products to our customers in the United States since 2005. By keeping our jewelry line up to date and coming up with new designs we can separate our product line from others. All this innovation is done so that we can provide you with high quality unique jewelry that your customers will love.

 

Shipping

All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you. we make every effort to fulfill your order within one to three business days of the date of your order with USPS for USA orders.

  • If there is any damage to the packaging on delivery, contact us immediately.
  • If you have any questions about the delivery and shipment or your order, please contact us.
  • USPS Small flat rate priority box $ 9.20
  • USPS Medium flat rate priority box $16.25
  • USPS Large flat rate priority box $22.65
  • For International orders, we use UPS. for more information please contact us.
  • All packages comes with Insurance and fee varies.

We ship all packages with USPS and fully insure all our packages. We will ship anywhere within the United States, however we do not ship to P.O. Boxes. We reserve the right not to ship jewelry if a purchase is suspect of fraud, and we will ask for a written confirmation indicating your commitment to a final sale for all custom order jewelry,

We do our best to ensure your packages are delivered on time as ordered, however, due to unexpected holiday shipping delays and carrier volume, your packages’ timely arrival is at the mercy of USPS delivery services.

We are not responsible for and will not be able to process store credit or exchanges for items lost or damaged in transit due to delivery error.

If you live outside of the United States, please contact us via email or phone to purchase items and to calculate shipping.

Return and Exchange Policy
Please note: Due to the handmade nature of our jewelry, there will be slight variations and imperfections in some items, and delivery times may vary. This is one of the beautiful things about owning a handmade jewelry item. We are very proud of our artists work and their dedication to their craft. However, if you are not 100% satisfied with your purchase, you can return the product and get a full refund or exchange minus the original shipping fees. You can return a product for up to 5 days from the date you purchased it. Any product you return must be in the same condition you received it and in the original packaging. Shipping cost is non-refundable.

There are no returns, refunds, store credits, or exchanges on Custom or Special orders or any SALE items.

International Returns
All orders shipped internationally are final sale.

Price Adjustments

If you purchase an item that at a later date goes on sale, we are unable to honor the lower price

Promotion Details&Disclaimers

General Disclaimer: Not valid on prior purchases, gift cards, gift certificates, taxes or shipping and processing charges. Consumer must pay applicable sales tax. Offer may not be combined with any other sale, promotion, discount, code, coupon and/or offer. Promotions have no cash value. Offer cannot be sold or otherwise bartered. Void where prohibited, taxed or otherwise restricted. Returns of any portion of the purchase will require equal forfeiture of offer or amount equal to offer.

Free Ground Shipping On U.S. Orders $100+ for Retail Clients: Receive complimentary ground shipping on your Laloucollections.com purchase of $100 USD or more. Offer is valid at Laloucollections.com for a limited time only. Offer only applies to an order shipped to a single address within the contiguous United States. Additional charges may apply.

SALE. NO RETURNS: Offer applies to merchandise identified on the site as ‘Sale’. All sales final, no returns or exchanges. Consumer must pay applicable sales tax. Offer limited to stock on hand.Offer not applicable to prior or pending orders. No adjustments can be made on previous purchases. Discount has no cash value. Void where prohibited, taxed or otherwise restricted. Product prices already reflect final sale discount.

Wishlist
When you’re shopping and find something you like, but don’t want to purchase immediately, simply add it to your Wishlist! We’ll save your Wishlist after you leave the site, making it easy to find and purchase your favorite items in the future. Adding an item to your Wishlist does not guarantee that it will still be available when you are ready to buy,